Nightmare #1

About a year ago, I was in a store I had never been to before, and with any luck, will never step into again.

It was winter and I had on my long heavy coat. Since this was my first time there and the store had an unusual sizing system, I asked one of the sales girls to help me determine what my size was. She gave me her input and I picked up a heap of clothes to try on.

As the girl started up a fitting room for me, I removed my long heavy coat. As she turned around and saw me without my coat on, she pointed to my upper leg and exclaimed, "Wait, is that a hip?! You didn't tell me you had hips!" She said it in such a way that suggested I had kept it a secret or lied about it. After telling me that my hips were telling me it's time to have babies, she took all the clothes I had chosen back and returned with a new set of clothes in a bigger size. I thought that would be the end of it, but I was mistaken.

As I was trying everything on, she would come to my room every few minutes and knock on the door to see what I was up to. I hadn't asked for her opinion, but she seemed keen on giving it. She told me that a pencil skirt I could barely walk in, and a pair of pleated pants looked good on me. Let's consider that: the same woman who marveled at my child-bearing hips thought I looked good in pleated pants and a too-tight skirt.

I also tried on some jackets, and a few of them wouldn't close over my chest. When this happened the first time, she pointed at my boobs (she really liked to point) and giggled and said, "it won't close over your boo-boos!"

I'm not a confrontational person so I didn't really know what to say or do, but at this point I couldn't take it anymore. I asked her to get a different size for me, and as soon as she was gone, I made a mad dash for the door. I managed to find a few good pieces, but I chose to order them online and pay the shipping fees rather than put up with that treatment for even a minute longer.

Posted by Clare A. on November 3, 2008 at 10:28 AM

Filed under: Woman's Fashion

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Comments

How awful! She sounds weird with some of her comments. You were right to leave.

Posted by joy on November 11, 2008 5:52 PM

You poor thing. I can't believe someone in a sales position could be so rude!

Posted by Katie on November 6, 2008 12:59 PM

Appearently the sales girl doesn't work on commision! I can relate the first and only time I went into diesal the girl said what size do you usually wear? When I said 8-10? She gave me a dirty look, and said ahhh no you don't.

Posted by Julie on November 4, 2008 3:41 PM

What a complete disaster! I love this story and can completely relate!

Posted by Laura on November 4, 2008 8:29 AM

very rude saleslady

Posted by debbie on November 4, 2008 8:02 AM

What an exasperating person, that must have been an awfully frustrating experience!

Posted by Anonymous on November 4, 2008 7:42 AM

Sounds like the clerk made some pretty bad "boo-boos". I really feel for you!!!

Posted by Paige on November 4, 2008 1:15 AM

Dreadful. And you wear a size 2! Shocking.

Posted by angie on November 4, 2008 12:49 AM

Shocking treatment! I can't believe that clerk kept her job very long.

Posted by joy on November 3, 2008 11:26 PM

What a shocker!!!

Posted by yublocka on November 3, 2008 10:29 PM

That's awful. I've made it a point to start reporting both bad and good service to managers... the bad salespeople deserve to be found out and the good ones deserve to be promoted!

Posted by Ellen on November 3, 2008 9:56 PM

Terrible service - I'm glad you got out of there quickly!

Posted by Anonymous on November 3, 2008 9:46 PM

I'd sob if I was the victim of this fiasco!

BOO BOOS?????? Jeeze...I'm crying just THINKING about my boobs being called that! Yikes!

Posted by Gina C on November 3, 2008 8:58 PM

Seriously. I wish sales people wouldn't insult our intelligence by saying things look good that don't and would instead just be honest.

Posted by Alecia on November 3, 2008 8:28 PM

Hope this never happens again

Posted by anne on November 3, 2008 6:47 PM

Who hires and trains these people? She's lucky you didn't report her as rude and inconsiderate.

Posted by AJ on November 3, 2008 5:10 PM

Wow, it amazes me how rude some people can be! When you work in the service sector you should at least have people skills.

Posted by Dani on November 3, 2008 4:39 PM

I've previously worked in retail for over seven years, and I would NEVER treat a customer like that--especially if I expected them to ever come back. How terrible. :(

Posted by Ana on November 3, 2008 3:33 PM

Hips? Yes as a matter of fact, real women have hips!

Posted by Nicole on November 3, 2008 3:27 PM

Ouch! That sounds terrible. Next time get the store manager and complain (okay, this is hoping she wasn't the store manager...)

Posted by Antje on November 3, 2008 3:10 PM

I'm normally shy about complaining, but in this case I would definitely contact the manager (maybe in writing?). The salesgirl was very immature, too.

Posted by lena on November 3, 2008 3:04 PM

Sounds awful - you did the right thing by getting out of there quickly! She's lucky you didn't point and laugh at some of her body parts!

Posted by Shana on November 3, 2008 2:56 PM

This is awful! I hope she changed jobs at some point, this was obviously not a good match for her!

Posted by Anonymous on November 3, 2008 2:50 PM

I've been mocked by sales people once or twice before. I wonder how they get away with it. Maybe we should both tell the manager next time.

Posted by Steph on November 3, 2008 2:38 PM

How terrible!

Posted by pmh on November 3, 2008 2:18 PM

that is a nightmare! and beyond even normal decency..let alone good customer service.

Posted by meg on November 3, 2008 2:11 PM